警报 2/9/22 | 3:12 PM: Santa Clara County sees record dry weather to begin 2022.Learn more
FYI 1/19/22 | 2:50 PM: Mobile COVID-19 testing bus at Valley Water Mondays and Wednesdays through February (except 2/21)Learn more
Our Emergency Operations Center is in a Partial Activation (Level 2)
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Jan. 19, 2022

Valley Water will continue to host the mobile testing bus to provide free COVID-19 tests every Monday and Wednesday through February 2022, from 7 a.m. to 7 p.m. (except President's Day, Feb. 21). Santa Clara County residents will have access to these free voluntary tests and proof of insurance or immigration status isnotrequired.

Walk-ups are welcome but appointments are preferred; please visit the websitehttps://lhi.care/covidtestingto register.

Jan. 14, 2022

Valley Water will continue to host the mobile testing bus to provide free COVID-19 tests every Monday and Wednesday throughout January 2022. Santa Clara County residents will have access to these free voluntary tests and proof of insurance or immigration status isnotrequired.

Walk-ups are welcome but appointments are preferred; please visit the websitehttps://lhi.care/covidtestingto register.

Valley Water will also continue providing water-savings devices, information on how to reduce water use during this drought emergency, and get flood ready kits to testing participants, while supplies last. For other resources to help you save water inside and outside your home, please visitwww.watersavings.org.

Oct. 20, 2021

Through the end of November, the mobile testing bus will return weekly on Wednesdays to provide free COVID-19 tests. The free, voluntary tests will be available to any Santa Clara County resident. Proof of insurance or immigration status is not required to participate in the testing.

To register, please visit the websitehttps://lhi.care/covidtesting. Walk-ups are also welcome, although appointments are preferred. Please be aware there are a limited number of slots available.

Valley Water will be providing free shower timers or water-saving flappers to all testing participants to promote saving water at home as we enter this extreme drought. If you are interested in other resources to help you save water inside and outside your home, we encourage you to check out our conservation tips atwww.watersavings.org.


Sept. 24, 2021

Valley Water will host a free COVID-19 vaccination clinic and COVID testing at our headquarters campus located at 5750 Almaden Expressway in San Jose.

The first drop-in clinic will be held on Wednesday, Sept. 29 followed by a second dose clinic on Wednesday, Oct. 20. The clinic will be open from 10 a.m. to 3 p.m. on both days. No appointment is needed. This voluntary vaccination will be available to Santa Clara County residents ages 12 and older; no medical insurance is required.

The just-approved Pfizer booster shot will be available to eligible individuals who received their second dose of the Pfizer vaccine at least six months ago and meet one of the below criteria:

  • Age 65 and above or a resident in a long-term care facility
  • Age 50-64 with at least one medical condition / comorbidity (not further defined at this time)
  • Age 18-49 with at least one medical condition / comorbidity in whom the benefit of a booster outweighs the risk

Please be aware vaccines will be distributed on a first-come basis while supplies last. Staff will be onsite to support language needs and disability access. You may also call 711 for Hearing and Speech Relay Service.

此外,移动COVID-19测试总线also be on site and providing free testing. The bus will return to Valley Water headquarters every Wednesday through October from 10 a.m. to 6 p.m. Although appointments are preferred, walk-ups are welcome. Register at https://www.lhi.care/covidtesting.

Valley Water will be providing free shower timers and water conservation resources to attendees to promote saving water at home during this extreme drought that is impacting our county. To get other free water-saving devices, check out watersavings.org for more information.

You can also find additional details about the COVID-19 vaccine, other drop-in vaccination sites, and book appointments for different locations throughout the county at:www.sccFreeVax.org

Valley Water is partnering with the Santa Clara County Public Health Department to support our community by providing free access to COVID-19 vaccines and testing at the Valley Water headquarters.

Although Valley Water is glad to partner with the county by offering our facility as a vaccination site to benefit our neighbors and the greater Santa Clara County community, please note that the Santa Clara County Public Health Department manages the vaccination clinic. For questions about the vaccine, please visit sccFreeVax.org or call 408-970-2999.


Aug. 20, 2021

Throughout September, the mobile testing bus will return weekly on Wednesdays to provide free COVID-19 tests. The free, voluntary tests will be available to any Santa Clara County resident. Proof of insurance or immigration status is not required to participate in the testing.

To register, please visit the websitehttps://lhi.care/covidtesting. Walk-ups are also welcome, although appointments are preferred. Please be aware there are a limited number of slots available.

Valley Water will be providing free shower timers or water-saving flappers to all testing participants to promote saving water at home as we enter this extreme drought. If you are interested in other resources to help you save water inside and outside your home, we encourage you to check out our conservation tips atwww.watersavings.org.

June 24, 2021

As of June 15, 2021, California retired the Blueprint for a Safer Economy and our economy is now fully open. Valley Water remains closed to the public as our Agency determines and establishes safe conditions for the reopening of our facilities.

On June 21, 2021, the County of Santa Clara announced it is phasing out the May 18, 2021 Local Health Order. Please reference the link for more information:Order of the Health Officer of the County of Santa Clara - June 21, 2021

May 18, 2021

SANTA CLARA COUNTY MOVES TO YELLOW TIER

On May 18, 2021, the California Department of Public Health issued a new order establishing focused safety measures designed to reduce the spread of COVID-19 and announced that Santa Clara County will be entering the Yellow Tier of the State’s Blueprint for a Safer Economy. TheSanta Clara County Public Health also updated its Health Order.

April 12, 2021

ORANGE TIER REMAINS IN EFFECT

Santa Clara County remains in the Orange Tier – following all state and county mandates. Valley Water operations continue safely as we prepare for the potential easing of restrictions following the Governor’s announcement of a targeted June 15 opening date.

Feb. 5, 2021

PURPLE TIER SAFETY

The Bay Area Region is no longer subject to the State’s Regional Stay At Home Order. Santa Clara County is in thePurple Tieras it continues to experience an alarming rate of COVID-19 transmission, and hospital and ICU capacities remain extremely limited in the county and region. All businesses, entities, and individuals in Santa Clara County are subject to the restrictions in the Purple Tier of the State’sBlueprint for a Safer Economyand to additional restrictions that theCounty Health Officer has imposed. Please stay safe by following all required public health procedures. Please visit theSant Clara County Public Healthwebsite for more information.

Jan. 26, 2021

BE PREPARED, GET FLOOD READY

Valley Water’sGet Flood Readyresource materials have information on the steps you can take to get ready for a flood. The information is in English, Spanish, Vietnamese, and Chinese. You will also find information onsandbag distribution sites,flood watch tool map,stream gage and reservoir level data, andflood safety adviceon our flood ready page.


Jan. 7, 2021

STAY HOME ORDER CONTINUES

Update from the State of California: On Dec. 21, 2020, a Supplement to the Limited Stay Home Order was signed. The supplement extended the Limited Stay Home Order until such time as the Regional Stay Home Order has terminated in all Regions in the State of California. In addition to applying to the counties in the Widespread (purple) of the Blueprint for a Safer Economy, the Limited Stay Home Order also now applies in counties under Regional Stay Home Order. It directs that non-essential retail must cease between 10 p.m. and 5 a.m.

More information on the closures and restrictions on activity under theRegional Stay Home Orderare describedhere.

Valley Water is monitoring this ongoing situation. Valley Water continues to be included on thestate's essential workforce listand continues safe operations.

EMERGENCY OPERATIONS AND MEDIA RESPONSE

To ensure continuity of providing safe, clean water, the Valley Water EOC is activated at our highest level, which is Level 1. And to limit the spread of COVID-19, we are operating the EOC virtually to support social distancing best practices.

Please direct media inquiries to (408) 681-9265.

SAFETY OF OUR WATER SUPPLY (COVID-19)

The COVID-19 virus is not impacting your drinking water's safety or our ability to supply water in Santa Clara County.

Valley Water is responsible for ensuring that the treated water provided to our retailer agencies is of the highest possible quality, meeting or exceeding all federal and state drinking water standards. Current operations remain healthy, and we continue to meet or exceed all applicable water quality regulatory standards.

BOARD MEETINGS

We are streaming Valley Water Board meetings on the district's website. Those members of the public wishing to participate remotely may do so via the electronic Zoom meeting link posted on the meeting agenda.

CUSTOMER AND VENDOR SERVICES

Valley Water continues to be accessible to members of the public at our main phone line at (408) 265-2600, which is open Monday through Friday from 8 a.m. to 5 p.m.

We are not accepting any walk-in customers during the shelter-in-place directive. We will accept payments over the phone at (408) 630-2270, which is open Monday through Friday from 9 a.m. to 1 p.m.

Please submit vendor payment requests and invoices through[email protected]. Send in a PDF format and reference your company name and invoice number. For more information, contact Christine Hernandez at[email protected]or (408) 630-2495.

Recruitments continue: This includes interviews and new employee onboarding, which we hold virtually using videoconference tools.

Warehouse open for deliveries: Our warehouse at 5905 Winfield Boulevard, Building E, San Jose, CA 95123-2428, is open from 7 a.m. to noon, and 1 to 5 p.m., Monday through Friday, to accept supplies and deliveries to continue our essential services.

CONSTRUCTION AND MAINTENANCE

Our crews continue to construct vital flood protection projects, provide maintenance to our critical water delivery systems, and reduce potential flood and fire hazards along creeks or trails.

Please rest assured that we are enforcing all public health protocols to maintain safe working environments during construction, for both crews and community members. If you are utilizing recreational open spaces and trails, please follow the construction signage designed to inform and keep you safe, and please do not enter active construction sites.

VIRTUAL PROGRAMS, MEETINGS, AND ACTIVITIES

We invite you to join virtual opportunities for residents of all ages to keep informed of our ongoing projects, participate in pollution prevention activities, join our virtual tours or learn about water resources in Santa Clara County.

Project Update Meetings

Valley Water continues to update the public on our critical projects via videoconference. Please visit ourFacebook pageor sign-up for NextDoor to keep informed of upcoming meetings. We also send informational postcards to residents in the project vicinity.

Community meetings are shared live on Facebook and streamed via videoconference. If you wish to attend via zoom, please register on our Facebook event page to receive login credentials.

California Coastal Cleanup

This September, let's help our creeks and coast by cleaning up our neighborhoods and local natural areas. Pollution prevention starts at our front doors. Trash can travel through storm drains, streams, and rivers to become Bay pollution.

Valley Water invites the Santa Clara County community to join a socially distanced cleanup in their neighborhood and local natural areas. This year, California Coastal Cleanup has been extended from one day to four to minimize overcrowding of volunteers. Across the state, thousands of volunteers will spread out every Saturday in September from 9 a.m. to noon to help keep our waterways clean.

Adopt-A-Creek

Join Valley Water's more than 50 Adopt-A-Creek partners and adopt a section of the 275 miles of creeks in Santa Clara County owned by Valley Water. Partners commit to at least two cleanups a year and help monitor trash in their adopted sections of the creek.

Water Education Resources

如果你是一个老师寻找新的虚拟学习ing opportunities for students of all ages, or a parent seeking to enrich your child's distance learning experience, please visit ourEducation resource page.

Water Infrastructure Virtual Tours

Valley Water is now offering free virtual tours of the Silicon Valley Advanced Water Purification Center and our Water Infrastructure facilities. During this tour, attendees will learn how recycled water fits in the county's overall water supply. Virtual tours will run for one hour.

SAFE EMPLOYEES

Since March 13, 2020 all employees who can began working remotely. Employees drive separately to job sites and use Personal Protective Equipment (PPE).

Enhanced janitorial cleaning scope and frequency of cleanings of Valley Water facilities and buildings have been increased, including cleaning techniques outlined by our public health officials.

This page will be updated as conditions warrant.